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To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out.

Ideally, we'd publish every review we get, positive and negative. If we find any, we delete them and, if necessary, take action against whoever is responsible.Īnyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. We have people and automated systems that specialize in detecting fake reviews submitted to our platform. To edit a review you’ve already submitted, contact our Customer Service team. You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. Guests submit their subscores and their overall scores independently – there’s no direct link between them.

Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. “We put our experience at the service of our clients and are pleased to give a hand in a simple way: we offer new services yet with our traditional kindness, to make your holiday unforgettable".Each review score is between 1 and 10. This year the Bonapace family will in fact celebrate their fiftieth anniversary (1961-2011) of working in this field.

Thanks to our family’s fifty years of experience, we pay special attention to making our guests feel at home and welcome. These are the ideal places to taste and enjoy the specialties of our territory. During the winter, you can feel snug in our restaurant and typical mountain-style dining room built in wood, while during the summer you can relax on our big terrace and enjoy its wonderful view. They are all furnished in different ways but all have big bathrooms and balconies with wonderful views, offering you a traditional and familiar mountain atmosphere so that you and your partner or children can enjoy your stay. Our rooms are big and cosy and suitable both for families with children, as well as for couples. This is the ideal place for those of you who enjoy peace and quiet, yet in only a few minutes you will reach all mountain tracks and ski slopes: the hotel is in fact located near the new Skiarea It is 1.500 metres above sea level and has an unequalled view of the Brenta and Adamello groups. The hotel, that is very near the centre of Madonna di Campiglio, is the first hotel you meet when approaching this winter resort. The hotel was renovated and extended in 2011 - according to eco-sustainable principles – in order to meet all clients’ needs and making it the ideal place for those of you who love nature and a holiday in the mountains: hikes and strolls in the summer, snow sports in the winter. We put our guests at the centre of attention, offering them the chance to live wonderful and unforgettable experiences while on holiday, relaxing and making the most of the many opportunities this territory offers. The new Panorama Hotel Fontanella*** is waiting to welcome you on your holiday!